Category: Consumers

According to the 2023 edition of Legal500 EMEA,  our team has ‘great understanding of the industry‘, and are able to ‘get straight to the problem and provide clear solutions through concise communication.‘ Gennaro d’Andria is regarded as a ‘top-notch competition lawyer, who is very quick to understand the needs of clients, and extremely pleasant in his approach and relationship with clients. He does exactly what he says and keeps pricing transparent.‘

We successfully assisted Vueling in the investigation launched by the Italian Antitrust Authority (Agcm) into COVID-related cancellations and ticket refunds. The Agcm accepted the commitments submitted by Vueling and closed the investigation without fines.

Consumer protection and COVID-19: we defend four companies, including two airlines, involved in the investigations launched by the Italian Competition Authority alleging the exploitation of the pandemic for commercial purposes.

Gennaro d’Andria is regarded as “irreplaceable” in 2020 Top Legal’s antitrust & regulatory guide.

Briefing: Current ECJ case law on passenger rights in air transport: a short digest.

Our newsletter on blockchain provides an overview of current and potential applications, regulatory frameworks and agency investigations.

Innovative court order suspends half of the fine imposed on our client by the Italian Competition Authority.

Snowchains: we assisted Sixt Italy, one of the car rentals involved in the Italian Competition Authority investigations that ended with the acceptance of commitments aimed at increasing price transparency and consumers awareness.

We assisted Sicuritalia, a leading provider of surveillance services, in the unfair terms investigation of the Italian Competition Authority. The final decision has acknowledged that the new consumer contracts are fully compliant with the Italian Consumer Code.

We are appointed by a leading cruise operator to defend against consumer claims in a number of Italian courts.

ACL Briefing: Our first briefing provides an overview of the current Italian Competition Authority investigation into the features of “Littlest Pet Shop”, an app-based game for mobile devices, such as tablets and smartphones.

We assisted two airlines in reaching a settlement with the Italian Competition Authority regarding the implementation of credit card fees (TTG Italia – Entro dicembre le commissioni con carta di credito nel prezzo del biglietto)

Chambers Europe (2010-19) on Gennaro d’Andria: “Clients offer glowing reviews: he’s hard-working, proactive, meticulous, has great knowledge of industry, and is an excellent speaker of foreign languages”; “always ready to provide innovative and cost-effective solutions”.

Passenger rights: our newsletter deals with the Italian experience in the application of EU Regulation no. 261/2004 (in Italian).

The Lawyer magazine mentions us as the firm that assisted in the Italian competition case that removed Alitalia’s monopoly on the busy Milan Linate to Rome Fiumicino route. The Lawyer – “Plane speaking”

We assisted an airline in the Italian investigation into travel insurance. The authority eventually acknowledged the compliance of our client’s revised website with consumer regulations. (FT – Italian watchdog fines Ryanair and easyJet)

We are instructed by an airline to defend against passengers claims throughout the national territory. Thanks to our management model and the extensive use of IT tools, we handle hundreds of claims ensuring timely monitoring and reporting.